Company Info

PRIVACY POLICY

Last Revised July 10, 2023

At The Pampered Chef®, including its affiliates, (The Pampered Chef) (referred to as "we" or "us" or "our"), we are committed to protecting your personal information and privacy. This Privacy Policy applies to the information that we collect about you from online, offline and third party sources, including but not limited to, our official corporate website (pamperedchef.com), authorized Independent Consultant websites, the Consultant–only part of our Website (known as "Consultant's Corner"), and any personal information you provide to a Pampered Chef host or Independent Consultant that is shared with us (we collectively refer to these sources as the "Website"). We respect the privacy of our independent consultants, our customers and those who visit our web-site and this Privacy Policy is incorporated into our Terms of Use.

Our Privacy Policy explains how we collect, use and share data and the steps we take to secure the data we collect.

Please review this Privacy Policy carefully to understand how we treat the information you provide through the Website. By accessing or using this Website, you represent that you are at least 18 years old and hereby indicate your unconditional acceptance to this Privacy Policy. This policy may change from time to time (see Changes to Our Privacy Policy). If you do not agree with its terms, please do not access or use the Website or provide information to a Pampered Chef host or Independent Consultant. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

THE INFORMATION WE COLLECT

Without limitation, any of the following information may be collected, used and/or shared: information which you may be personally identified such as name; date of birth; age; addresses; email address; gender; telephone number; job title; profession; education level; income; payment information (including credit or debit card number, expiration date and any other associated payment information); as well as other information such as order details; name of your independent consultant; communication preferences; username; password; security questions and answers; and any other information that you provide to us. If you are a consultant we may also ask for your social security number, your banking information and, if applicable, your tax identification number. Some of the above information we collect may be considered Personal Identifiable Information and other information may not.

If you do not provide a piece of the information we request, we may not be able to complete your transaction and may try to contact you.

We collect this information: (a) directly from you when you provide it to us, (b) automatically as you navigate through the site, and (c) From third parties, for example, our consultants. Information collected automatically may include but is not limited to, usage details, IP addresses, and information collected through cookies, web beacons, and other data collection technologies. If you would like more information about the cookies, web beacons, and other data collection technologies we use, please see the section below titled “Cookies, Web Beacons and Other Technologies by Advertisers.”

HOW WE USE YOUR INFORMATION

We may use or share the information we collect or you provide to help us create, develop, operate, deliver and improve our products, services, content and marketing. From time to time, we may use the information to send notices, such as communications about purchases, promotional material changes to our terms, conditions and policies. We may also use the information for purposes such as auditing, data analysis, and research to improve our products, services and customer communications. Additionally, we may use the information you provide to create and verify your account profile; fulfill your order; process or fulfill the terms of a consultant agreement or your work as a consultant; provide you with information and customer service in response to your specific request or respond to any of your other inquiries; to communicate with individuals, including via email, social media, text message, and telephone calls, for both transactional and commercial purposes, including to provide you with security alerts and shipping updates or offer you information and updates on products or services we think that you may be interested in; provide you with information on the Company's, third-party’s, or consultant's goods or services (either on a personalized or aggregate basis); improve the content and navigation on the Website; support and better understand consultant and consumer preferences and perform data analytics; provide offers or information relating to the Company, your business and business opportunity; enforce our Terms of Use; resolve disputes; prevent and detect fraud; and otherwise help us to comply with the law, regulation and/or legal process. Moreover, if you enter into a sweepstake, contest or similar promotion we may use the information you provide to administer those programs.

Please note that we may release the information as is reasonably necessary to comply with the law or protect our rights or the rights of others'.

SMS Text Messaging

We may use personal information we collect to communicate with individuals via text message, including (with your consent) to market to you or offer you information and updates on products or services we think you may be interested in. Text messages may be sent using an automatic telephone dialing system or other technology. You can unsubscribe from marketing text messages at any time by replying STOP to the text message. For more information, please see our Terms of Use.

HOW WE SHARE PERSONAL INFORMATION

At times, we may use or share certain information with third parties including, but not limited to, (a) our affiliates, (b) contractors, service providers (including customer service vendors, quality assurance vendors, cloud storage providers, security safety vendors, and marketing, communication, and text messaging service providers) and other third parties including, without limitation, a Pampered Chef host or Independent Consultant, (c) data analytics services, (d) to fulfill orders or deliver products and/or services to you or your gift recipient; (e) product ratings and reviews; (f) to conduct research and satisfaction type surveys, (g) fulfill the purpose you provided it, (h) marketing and advertising partners, (i) payment processors, and (j) others for any other purpose disclosed by us when you provide the information or with your consent.

Pampered Chef is now partnering with Rallyware to deliver the online business management platform ‘Dash’ through consultant’s corner. Dash is a platform that is separate from Pampered Chef’s systems but is exclusive to Pampered Chef consultants. Pampered Chef only shares consultants’ name, consultant ID, team genealogy, and sales and earnings information with Rallyware to support Dash’s functionality. Pampered Chef believes the sharing of this information is necessary to dramatically improve the consultant experience. By accessing this Website you are also agreeing to Rallyware’s Terms of Service and Privacy Policy. For more information on Rallyware’s terms please click the links provided or contact Rallyware at [email protected].

THIRD PARTIES

At times, we may use or share certain information and data for any purpose with third parties including, but not limited to, (a) our affiliates; (b) contractors, service providers (e.g. text messaging service providers) and other third parties including, without limitation, a Pampered Chef host or Independent Consultant; (c) data analytics services and marketing services;, (d) to fulfill orders or deliver products and/or services to you or your gift recipient; (e) product ratings and reviews; (f) to conduct research and satisfaction type surveys; (g) fulfill the purpose you provided it; and (h) others for any other purpose disclosed by us when you provide the information or with your consent.

Pampered Chef is now partnering with several third-parties which may be subject to policies in addition to this Privacy Policy.

We use Rallyware to deliver the online business management platform ‘Dash’ through consultant’s corner. Dash is a platform that is separate from Pampered Chef’s systems but is exclusive to Pampered Chef consultants. Pampered Chef only shares consultants’ name, consultant ID, team genealogy, and sales and earnings information with Rallyware to support Dash’s functionality. Pampered Chef believes the sharing of this information is necessary to dramatically improve the consultant experience. By accessing this Website you are also agreeing to Rallyware’s Terms of Service and Privacy Policy. For more information on Rallyware’s terms please click the links provided or contact Rallyware at [email protected].

We use the payment services provided by PayPal, Inc. and all companies in which PayPal or its successor directly or indirectly from time to time owns or controls ("PayPal"). The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg

PayPal is an online payment service provider. Payments are processed via so-called PayPal accounts, which represent virtual private or business accounts. PayPal is also able to process virtual payments through credit cards when a user does not have a PayPal account. A PayPal account is managed via an e-mail address, which is why there are no classic account numbers. PayPal makes it possible to trigger online payments to third parties or to receive payments. PayPal also accepts trustee functions and offers buyer protection services.

If you choose "PayPal" as payment option, we automatically transmit your data to PayPal. By selecting PayPal as payment option, you agree to the transfer of personal data required for payment processing. The data transmitted to PayPal is usually first name, last name, address, email address, IP address, telephone number, mobile phone number, and other data if this is necessary for the payment processing.

PayPal is an independent controller and it processes personal data on its own behalf. To learn more about PayPal's data collection and use with respect to its payment services, please read the privacy notice at https://www.braintreepayments.com/de/legal/data-protection-addendum.

You may exercise your data subject rights in connection with the payment processing services with PayPal according to the instructions described in the Privacy Statement available at www.paypal.com.

With respect to the processing of payments and depending on the payment method chosen and available, we may also share your personal data with PayPal or any other involved payment provider.

We also partner with Facebook, Inc. and may transmit and receive certain data to fulfill certain transactions that occur on Instagram. To the extent that this Privacy Policy is inconsistent with the Facebook privacy and other policies, those policies will prevail with respect to such data and transactions. See * https://www.facebook.com/privacy/explanation.

AUTOMATICALLY COLLECTED INFORMATION

As is true of many digital properties, we and our third-party partners may automatically collect certain information from or in connection with your device when visiting or interacting with our Services, including when you visit our services, read our emails, or otherwise engage with us. We typically collect this information through a variety of tracking technologies, including cookies, web beacons, embedded scripts, mobile SDKs, location-identifying technologies, file information, and similar technology (collectively, “tracking technologies”), and we may use third-party partners or technologies to collect this information. Information we collect automatically about you may be combined with other personal information we collect directly from you or receive from other sources.

We, and our third-party partners, use tracking technologies to automatically collect usage and device information, such as:

•    Information about the way you access and use our services, for example, the site from which you came and the site to which you are going when you leave our services, how frequently you access the Service, whether you open emails or click the links contained in emails, whether you access the services from multiple devices, and other actions you take on the Sites.
•    Information about how you use the Service, such as the pages you visit, the links you click, the ads you view and click on, videos you watch, and other similar actions. We may also use third-party tools to collect information you provide to us or information about how you use the Service and may record your mouse movements, scrolling, clicks and keystroke activity on the Service and other browsing, search or purchasing behavior. These tools may also record information you enter when you interact with our Service or engage in chat features through our Service.
•    Information about the computer, tablet, smartphone or other device you use, such as your IP address, browser type, Internet service provider, device type/model/manufacturer, operating system, date and time stamp, and a unique ID that allows us to uniquely identify your browser, mobile device, or your account (including, for example, a persistent device identifier or an Ad ID), and other such information. We may also work with third-party partners to employ technologies, including the application of statistical modeling tools, which permit us to recognize and contact you across multiple devices.
•    Information about your location, including GPS coordinates (e.g., latitude and/or longitude) or similar information regarding the location of your mobile device, or we may be able to approximate or infer a device’s location by analyzing other information, like an IP address.
•    Analytics information. We may collect analytics data or use third-party analytics tools such as Google Analytics to help us measure traffic and usage trends for the services and to understand more about the demographics of our users. You can learn more about Google’s practices at http://www.google.com/policies/privacy/partners and view its opt-out options at https://tools.google.com/dlpage/gaoptout.

All of the information collected automatically through these tools allows us to improve your customer experience. For example, we may use this information to enhance and personalize your user experience, to monitor and improve our Sites and Services, and to improve the effectiveness of our Service, offers, advertising, communications and customer service. We also use this information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including targeted content and advertising; (c) identify you across multiple devices; (d) provide and monitor the effectiveness of our services; (e) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our website; (f) diagnose or fix technology problems; and (g) otherwise to plan for and enhance our services.

If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies; however, doing so may negatively impact your experience using the services, as some features and services may not work properly. You may also set your e-mail options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our e-mail and performed certain functions with it.

We and our third-party partners also may collect certain information through cookies and similar tools for advertising purposes as further described in the section below titled "Cookies, Web Beacons and Other Technologies by Advertisers."

CONSENT

By accessing the Website and/or providing your information, you acknowledge and agree that your information will be collected and used pursuant to the guidelines of this policy. You acknowledge that we may combine the information we collect from you with information we collect from other sources, both offline and online.

Any communications that you submit or post to an interactive feature such as a blog or message board may be viewable by other users of the Website. While we may remove the information about you, we assume no obligation to do so. We are not responsible for, nor can we guarantee protection of, any information you submit or post to the interactive features of the Website. Therefore, you acknowledge and understand you have no expectation of privacy in the content you submit to the Website's, whether or not it contains your private information.

When you create an account or log into our Website through a social media service or similar tool, such as through Facebook® or Twitter®, any information that these third party social media sites collect as a result of your use of those sign-in tools is subject to those respective entities' own privacy policies. If you sign-in to our Website using such third party sign-in tools, certain information from those third party websites or services will be shared with us. We will treat this information shared with us in accordance with this Privacy Policy.

DATA RETENTION

We will usually store the personal information we collect about you for no longer than necessary to fulfil the purposes for which it was collected, and in accordance with our legitimate business interests and applicable law. However, if necessary, we may retain personal information for longer periods of time, until set retention periods and deadlines expire, for instance where we are required to do so in accordance with legal, tax and accounting requirements set by a legislature, regulator or other government authority.

To determine the appropriate duration of the retention of personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of personal information and if we can attain our objectives by other means, as well as our legal, regulatory, tax, accounting and other applicable obligations.

CHILDREN UNDER THE AGE OF 13

This Website is a general audience website and we do not knowingly collect information from children under 13 years of age. If you are under 13, do not use or provide any information on the Website. If we learn that we have information of a child under the age of 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected].

SECURITY

Whether you place an order, create a profile or enter into a consultant agreement, we recognize the importance of maintaining the security of our customers' personal information. We use reasonable security measures, including physical, administrative, and technical safeguards to protect your personal information. Here are some examples of security measures we use to protect your personal information:

•    Passwords are required to access your online account and help to protect your account information. Please keep this password confidential.
•    Encryption technology, called Transport Layer Security (TLS), helps to protect personal information in certain areas of our websites during transport across the Internet. The presence of TLS encryption may be indicated by https in the browser URL or the image of a closed lock or solid key in the browser window. These indications may not be present in mobile services that use TLS.
•    For payment card information, we use secured networks, encryption or other protection of cardholder data, physical and technical access controls, monitoring and tests of security systems, and other information security practices to help to protect your information.

In addition, we use commercially reasonable measures to protect the customer data against unauthorized access. Unfortunately, however, no data transmission over the internet or stored on computer systems can be guaranteed to be 100% secure. As a result, while we strive to protect your information we do not guarantee or warrant the security of any information you transmit to or from our website, and you do so at your own risk. We are not responsible for the actions of unaffiliated third parties.

COOKIES, WEB BEACONS AND OTHER TECHNOLOGIES BY ADVERTISERS

We may participate in interest-based advertising and use third party advertising companies to serve you targeted advertisements based on your browsing history. We permit third party online advertising networks, social media companies and other third-party services, to collect information about your use of our online services over time so that they may play or display ads on our Services, on other websites or services you may use, and on other devices you may use. Typically, though not always, the information used for interest-based advertising is collected through tracking technologies, such as cookies, web beacons, embedded scripts, location-identifying technologies, and similar technology, which recognize the device you are using and collect information, including click stream information, browser type, time and date you visited the Sites, AdID, and other similar information. If permitted by your device settings, they may also collect location data through GPS, Wi-Fi or other methods. We may share a common account identifier (such as a hashed email address or user ID) with our third-party advertising partners to help identify you across devices. We and our third-party partners use this information to make the advertisements you see online more relevant to your interests, as well as to provide advertising-related services such as reporting, attribution, analytics and market research. We may also use services provided by third parties (such as social media platforms) to serve targeted ads to you and others on such platforms. We may do this by providing a hashed version of your email address or other information to the platform provider.

We may engage in the following:

•    Social Media Widgets and Advertising. Our Services may include social media features, such as the Facebook “Like” button, Twitter, Pinterest, or other widgets. These social media companies may recognize you and collect information about your visit to our Services, and they may set a cookie or employ other tracking technologies. Your interactions with those features are governed by the privacy policies of those companies. •    Social Media Platforms. We may display targeted advertising to you through social media platforms, such as Facebook, Twitter, Pinterest, and other social media forums. These companies have interest-based advertising programs that allow us to direct advertisements to users who have shown interest in our services while those users are on the social media platform, or to groups of other users who share similar traits, such as likely commercial interests and demographics. We may share a unique identifier, such as a user ID or hashed email address, with these platform providers or they may collect information from our website visitors through a first-party pixel, in order to direct targeted advertising to you or to a custom audience on the social media platform. These advertisements are governed by the privacy policies of those social media companies that provide them. If you do not want to receive targeted ads on your social networks, you may be able to adjust your advertising preferences through your settings on those networks. •    Third Party Partners. We work with a variety of third-party partners to provide advertising services. For example, we use Google Analytics to recognize you and link the devices you use when you visit our Services on your browser or mobile device, log in to your account on our Services, or otherwise engage with us. We share a unique identifier, like a user ID or hashed email address, with Google to facilitate the service. Google Analytics allows us to better understand how our users interact with our Services and to tailor our advertisements and content to you. For information on how Google Analytics collects and processes data, as well as how you can control information sent to Google, review Google's website, “How Google uses data when you use our partners’ sites or apps” located at www.google.com/policies/privacy/partners/. You can learn about Google Analytics’ currently available opt-outs, including the Google Analytics Browser Ad-On here: https://tools.google.com/dlpage/gaoptout/.

We may also utilize certain forms of display advertising and other advanced features through Google Analytics. These features enable us to use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick advertising cookie) or other third-party cookies together to inform, optimize, and display ads based on your past visits to the Services. You may control your advertising preferences or opt-out of certain Google advertising products by visiting the Google Ads Preferences Manager, currently available at https://google.com/ads/preferences, or by visiting NAI’s online resources at http://www.networkadvertising.org/choices.

To learn more about interest-based advertising and how you may be able to opt-out of some of this advertising, you may wish to visit the Digital Advertising Alliance’s (DAA) resources and/or the Network Advertising Initiative’s (NAI) online resources, at www.aboutads.info/choices or http://www.networkadvertising.org/choices/. or if you are in the European Economic Area, United Kingdom or Switzerland: https://youronlinechoices.eu. You may also be able to limit interest-based advertising through the settings menu on your mobile device by selecting “limit ad tracking” (iOS) or “opt-out of interest-based ads” (Android). You may also be able to opt-out of some — but not all — interest-based advertising served by mobile ad networks by visiting http://youradchoices.com/appchoices and downloading the mobile AppChoices app.

Please note that when you opt out of receiving interest-based advertisements, this does not mean you will no longer see advertisements from us or on our online services. It means that the online ads that you do see from DAA program participants should not be based on your interests. We are not responsible for the effectiveness of, or compliance with, any third-parties’ opt-out options or programs or the accuracy of their statements regarding their programs. In addition, third parties may still use cookies to collect information about your use of our online services, including for analytics and fraud prevention as well as any other purpose permitted under the DAA’s Principles.

LINKING

Links to third party websites may be provided on this Website. We have not reviewed all linked third-party sites. We do not control and are not responsible for any of these websites and their content. We do not endorse or make any representations about such sites or any information or materials found there or any results that may be obtained from using them. Since we do not control these websites, we assume no responsibility for the privacy practices of such websites. We encourage you to review the privacy policies and terms of use posted on those, and all, third party websites.

EMPLOYMENT OPPORTUNITIES

We may post employment opportunities on the Website and/or invite users to submit resumes to it. If you choose to submit your name, contact information, resume and/or other personal information to us, you are authorizing us to use this information for all lawful and legitimate hiring and employment purposes. We also reserve the right, at our sole discretion, to forward the information you submit to any parents, subsidiaries and affiliates for legitimate business purposes. Nothing in this Privacy Policy, our Terms of Use or contained in the Website shall constitute a promise by us to interview, hire or employ any individual who submits information to us, nor shall anything in this Privacy Policy, the Terms of Use or contained in the Website constitute a promise that we will review any or all of the information submitted to us by users. We may combine employment application data with research tools and information from other sources. We comply with the requirements of all applicable laws concerning equal employment opportunity. In the recruitment of employment there will be no unlawful discrimination on the basis of race, color, religion, sex (unless sex is a bona fide occupational requirement), age, national origin, disability, or any other basis prohibited by applicable law. We encourage all qualified applicants to apply.

ADDITIONAL DISCLOSURES FOR U.S. RESIDENTS

Depending on your state of residency, you may be able to exercise additional rights granted by applicable law in relation to the personal information about you that we have collected (subject to certain limitations). For additional information concerning these rights, please review our Additional U.S. State Privacy Disclosures.

NON-UNITED STATES USERS

You acknowledge that we are principally located in the United States and, accordingly, your information may be transferred to, processed, analyzed, and stored in the United States. If you are located outside of the United States, the information you provide to us will be transferred to the United States whose laws may not provide the same level of protection for your personal information as your home country. In case you wish to verify which personal data is stored on your behalf, have it modified, corrected, or deleted, please contact us at [email protected] and explicitly describe your request. You may also contact us at the aforesaid email address and advise us not to use the information you shared with us. By using our web-site you consent to the adjudication of any disputes in the federal courts of, and in accordance with the laws of, the State of Illinois.

PRIVACY INQUIRES BY EU CITIZENS

We are committed to responding to your inquires and resolving complaints about this policy. EU citizens with inquiries or complaints regarding this Privacy Policy should contact us at [email protected], or by mail, Attn: General Counsel, One Pampered Chef Lane Addison, Il. 60101.

COMPLIANCE WITH CANADA'S ANTI-SPAM LEGISLATION ("CASL")

You may be asked to provide your Personal Information to opt-in to receive emails or text messages about our products, promotions, special offers and company updates. This consent is sought by The Pampered Chef, Ltd., One Pampered Chef Lane Addison, Il 60101. You can unsubscribe at any time from these commercial electronic messages by using the "unsubscribe link" located in the email, by replying STOP to the text message, by contacting us at [email protected], or by mail, The Pampered Chef, Ltd. Attn: General Counsel, One Pampered Chef Lane Addison, Il. 60101.

TRANSFER IN THE EVENT OF SALE OR CHANGE OF CONTROL

If the ownership of all or substantially all of The Pampered Chef's changes or we otherwise transfer assets relating to our business or from The Pampered Chef to a third party, such as by merger, acquisition, bankruptcy proceeding or otherwise, we may transfer or sell your personal information to the new owner. In such case, unless permitted otherwise by applicable law, your information would remain subject to the promises made in the applicable Privacy Policy unless you agree differently.

NOTICES AND PROCEDURES FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT

We take claims of copyright infringement seriously. We will respond to notices of alleged copyright infringement that comply with applicable law. Pursuant to Title 17, United States Code, Section 512(c)(2) (the "DMCA"), notifications of claimed copyright infringement should be sent to the Service Provider's Designated Agent. Please send such notices to [email protected] or mail said notifications addressed to, Attn: General Counsel, One Pampered Chef Lane Addison, Il. 60101. Notices must comply with the Act and include substantially the following: (a) Your physical or electronic signature, (b) Identification of the copyrighted work you believe to have been infringed or, if the claim involves multiple works on the Website, a representative list of such works, (c) Identification of the material you believe to be infringing in a sufficiently precise manner to allow us to locate that material, (d) Adequate information by which we can contact you (including your name, postal address, telephone number, and, if available, email address), (e) A statement that you have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent, or the law, (f) A statement that the information in the written notice is accurate, and (g) A statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner. If you fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, your notice may not be effective.

CHANGES TO PRIVACY POLICY AND QUESTIONS

This Policy may be amended, from time to time. If we decide to change our Privacy Policy, we will post the revised policy here and update the "Revised" date at the top of the page. If we make material changes to how we treat your personal information, we will send notice by email to the email address specified in your account and/or post a notice on the website home page. You are responsible for ensuring we have an up to date active and deliverable email address for you and you are responsible to periodically review this Policy to check for any changes. If you would like to access or modify the information that you provided to us or if you have questions about this Policy, please contact us at [email protected], or by mail addressed to, The Pampered Chef, Ltd. Attn: General Counsel, One Pampered Chef Lane Addison, Il. 60101. Kindly provide us with the means in which you would like us to use to respond to your inquiry.

ADDITIONAL U.S. STATE PRIVACY DISCLOSURES

Last Updated: July 10, 2023

For residents of the States of California, Colorado, Connecticut, Utah, Nevada, and Virginia: These Additional U.S. State Privacy Disclosures (“U.S. Disclosures”) supplement the information contained in our Privacy Policy by providing additional information about our personal information processing practices relating to individual residents of these States. For a detailed description of how we collect, use, disclose, and otherwise process personal information in connection with our services, please visit our Privacy Policy. Unless otherwise expressly stated, all terms defined in our Privacy Policy retain the same meaning in these U.S. Disclosures.

When we use the term “personal information” in these U.S. Disclosures, we mean any data or information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular natural person, or any other data or information that constitutes “personal data”, “personal information,” or “personally identifiable information” under applicable privacy and data protection laws.

Collection and Use of Personal Information

We collect personal information from and about individuals for a variety of purposes. We also disclose personal data to a number of recipients. To learn more about the types of personal information we collect, the sources from which we collect or receive personal information, and the purposes for which we use this information please refer to The Information We Collect and How We Use Your Information sections of our Privacy Policy.

Sensitive Information

The following personal data elements we collect may be classified as “sensitive” under certain privacy laws (“sensitive information”): username and password. If you are a consultant, we may also ask for your social security number, your banking information and, if applicable, your tax identification number.

We only use or disclose sensitive information for the following purposes, where such use or disclosure is necessary and proportionate for those purposes: for performing services you have requested; for detecting security incidents, fraud and other illegal actions; to ensure the physical safety of natural persons; to perform services on behalf of the business (where the sensitive information is reasonably necessary and proportionate for this purpose); or for short term transient use. We collect and process sensitive information without the purpose of inferring characteristics about a consumer.

De-identified Information

We may receive, or process personal information to create, deidentified information that can no longer reasonably be used to infer information about, or otherwise be linked to, a particular individual or household. Where we maintain deidentified information, we will maintain and use the information in deidentified form and not attempt to reidentify the information except as required or permitted by law.

Your Privacy Choices

Depending on your state of residency, you may be able to exercise the following rights in relation to the personal information about you that we have collected (subject to certain limitations at law):

•    The Right to Know. The right to confirm whether we are processing personal information about you and, under California law only, to obtain certain personalized details about the personal information we have collected about you in the last 12 months, including:
    •    The categories of personal information collected;
    •    The categories of sources of the personal information;
    •    The purposes for which the personal information were collected;
    •    The categories of personal information disclosed to third parties (if any), and the categories of recipients to whom the personal information were disclosed;
    •    The categories of personal information shared for cross-context behavioral advertising purposes (if any), and the categories of recipients to whom the personal information were disclosed for those purposes; and
    •    The categories of personal information sold (if any), and the categories of third parties to whom the personal information were sold.
•    The Right to Access and Portability. The right to obtain access to the personal information we have collected about you and, where required by law, the right to obtain a copy of the personal information in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance.
•    The Right to Request Deletion. You have the right to request the deletion of personal information that we have collected from you, subject to certain exceptions.
•    The Right to Correction. You have the right to request that any inaccuracies in your personal information be corrected, taking into account the nature of the personal information and the purposes of the processing of your personal information.
•    The Right to Opt Out of Sales or Sharing for Targeted Advertising. You have the right to direct us not to “sell” personal information we have collected about you to third parties for monetary or other valuable consideration, or “share” your personal information to third parties for cross-context behavioral advertising purposes. If you are under the age of 16, you have the right to opt in, or to have a parent or guardian opt in on your behalf, to such sales.
•    The Right to Control Over Automated Decision-Making/Profiling. The right to direct us not to use automated decision-making or profiling for certain purposes.

Depending on your state of residency, you may also have the right to not receive retaliatory or discriminatory treatment in connection with a request to exercise the above rights. However, the exercise of the rights described above may result in a different price, rate or quality level of product or service where that difference is reasonably related to the impact the right has on our relationship or is otherwise permitted by law.

How to Exercise Your Privacy Rights

To submit a request to exercise one of the privacy rights identified above, please submit a request by:

•    Emailing [email protected] with the subject line “Data Subject Rights Request,”
•    Filling out our Individual Rights Request Form
•    Calling 1-888-687-2433

We may need to verify your identity before processing your request, which may require us to request additional personal information from you or require you to log into your account, if you have one. We will only use personal information provided in connection with a Consumer Rights Request to review and comply with the request.

In certain circumstances, we may decline a request to exercise the rights described above, particularly where we are unable to verify your identity or locate your information in our systems. If we are unable to comply with all or a portion of your request, we will explain the reasons for declining to comply with the request.

Exercise Your Right to Opt-Out of Personal Information Sales or Sharing for Targeted Advertising

Unless you have exercised your Right to Opt-Out, and as described in the Our Disclosure of Personal Information section of the Privacy Policy, we may “sell” or “share” your personal information (including Identifiers, Internet/Network Information, and Geolocation Information) to certain third-party ad networks, social networks and advertising partners to deliver targeted advertising (also known as “cross-context behavioral advertising”) and personalized content to you on our services, on other sites and services you may use, and across other devices you may use, as well as to provide advertising-related services such as reporting, attribution, analytics, and market research. The third parties to whom we sell or share personal information may use such information for their own purposes in accordance with their own privacy policies.

You do not need to create an account with us to exercise your Right to Opt-Out. However, we may ask you to provide additional personal information so that we can properly identify you to track compliance with your opt-out request. We will only use personal information provided in an opt-out request to review and comply with the request. If you choose not to provide this information, we may only be able to process your request to the extent we are able to identify you in our data systems.

To exercise the Right to Opt-Out, you may submit a request by clicking the link below:

•    Opt Out of Targeted Advertising (Do Not Sell or Share My Personal Information). To exercise your right to opt-out as it relates to the use of cookies and other tracking technologies for analytics and targeted ads, please click here. Please note this opt out is browser specific. You must reset your preferences if you clear cookies or use a different browser or device.
•    Opt-Out of “Selling” of Personal Information. We may share your personal information (such as your name, e-mail address, postal address, and phone number) with third parties who may use such information for their own commercial or business purposes. To opt out of such sharing, please fill out our Individual Rights Request Form.

Authorized Agents

In certain circumstances, you are permitted to use an authorized agent (as that term is defined by the CCPA) to submit requests on your behalf through the designated methods set forth in these U.S. Disclosures where we can verify the authorized agent’s authority to act on your behalf.

For requests to know, delete, or correct personal information, we require the following for verification purposes:

    (a) a power of attorney valid under the laws of California from you or your authorized agent; or
    (b) sufficient evidence to show that you have:
        1. provided the authorized agent signed permission to act on your behalf; and
        2. verified your own identity directly with us pursuant to the instructions set forth in these U.S. Disclosures; or directly confirmed with us that you provided the authorized agent permission to submit the request on your behalf.

For requests to opt-out of personal information “sales” or “sharing”, we require a signed permission demonstrating your authorized agent has been authorized by you to act on your behalf.

Appealing Privacy Rights Decisions

Depending on your state of residency, you may be able to appeal a decision we have made in connection with your privacy rights request. All appeal requests should be submitted by emailing [email protected].

•    Colorado Residents: If your appeal is denied, you may contact the Colorado Attorney General to address your concerns here.
•    Connecticut Residents: If your appeal is denied, you may contact the Connecticut Attorney General to submit a complaint here.
•    Virginia Residents: If your appeal is denied, you may contact the Virginia Attorney General to submit a complaint here.

California-Specific Disclosures

The following disclosures only apply to residents of the State of California.

Personal Information Collection

In the last 12 months, we may have collected the following categories of personal information: identifiers, commercial information, internet/network information, geolocation data, professional/employment information and inferences generated from your use of our sites. For more information about our collection of personal information, the sources of personal information, and how we use this information, please see Information We Collect and How We Use Your Information sections of our Privacy Notice.

Disclosure of Personal Information

In the last 12 months, we may have disclosed all of the categories of information we collect with third parties for a business purpose, as described in the How We Share Personal Information section of the Privacy Policy.

The categories of third parties to whom we sell or disclose your personal information for a business purpose include:

    •    Our affiliates;
    •    Service providers, contractors and advisors that perform services for us, on our behalf, which may include providing marketing and advertising services, communications services, quality assurance services, cloud storage, fulfillment services, and security and safety services.
    •    Payment processors;
    •    Pampered Chef hosts and Independent Consultants;
    •    Ad networks and advertising partners, including social networks, to deliver advertising and personalized content to you on our services, on other sites and services you may use, and across other devices you may use, as well as provide advertising-related services such as reporting, attribution, analytics, and market research;
    •    Social networks for advertising or personalization purposes, or to engage with you.
    •    Analytics providers to better understand the demographics of our users and visitors, and to personalize, enhance and improve our Service;
    •    We may also disclose personal information to other third parties at your direction or upon your request, or to comply with legal process or contractual obligations, as described in our Privacy Policy.
Sales of Personal Information and Sharing for Targeted Advertising. In the previous 12 months, we have sold the following categories of personal information to third parties, subject to your settings and preferences and your Right to Opt Out:

    •    Identifiers
    •    Internet / Network Information
    •    Geolocation Information

In addition, please see the Cookies, Web Beacons and Other Technologies by Advertisers section of our Privacy Policy to learn more about how third-party advertising networks, social media companies and other third party businesses collect and disclose your personal information directly from your browser or device through cookies or tracking technologies when you visit or interact with our Services or otherwise engage with us.

Minors. We do not sell the personal information and do not have actual knowledge that we sell the personal information of minors under 16 years of age. If we wish to do so in the future, we will first seek affirmative authorization form either the minor who is between 13 and 16 years of age, or the parent or guardian of a minor less than 13 years of age. Please contact us at [email protected] to inform us if you, or your minor child, are under the age of 16.

If you are under the age of 18 and you want to remove your name or comments from our website or publicly displayed content, please contact us directly at [email protected]. We may not be able to modify or delete your information in all circumstances.

If you wish to submit a privacy request on behalf of your minor child in accordance with applicable jurisdictional laws, you must provide sufficient information to allow us to reasonably verify your child is the person about whom we collected personal information and you are authorized to submit the request on your child’s behalf (i.e. you are the child’s legal guardian or authorized representative).

“Shine the Light”. The California “Shine the Light” law gives residents of California the right under certain circumstances to request information from us regarding the manner in which we share certain categories of personal information (as defined in the Shine the Light law) with third parties for their direct marketing purposes. To opt out of this type of sharing, please email us at [email protected] or by mailing a request to: The Pampered Chef, Ltd. Attn: General Counsel, One Pampered Chef Lane Addison, Il. 60101. In your request, kindly advise us where we should send our response to. Please be aware that not all information sharing is covered by the "Shine the Light" requirements and only information on covered sharing will be included in our response.

FINANCIAL INCENTIVES

We do not offer any financial incentives in exchange for the retention or sale of personal information. If we do offer any financial incentives in the future, we will provide a summary of the incentive offered the categories of personal information implicated, how a consumer can opt-in and an explanation of why the financial incentive is permitted under the CCPA.

UPDATES TO THESE U.S. DISCLOSURES.

We will update these U.S. Disclosures from time to time. When we make changes to these U.S. Disclosures, we will change the "Last Updated" date at the beginning of the U.S. Disclosures. If we make material changes to these U.S. Disclosures, we will send notice by email to the email address specified in your account and post a notice on the website home page and/or by posting a notice on the website home page. All changes shall be effective from the date of publication unless otherwise provided in the notification.

MISCELLANEOUS

All waivers by The Pampered Chef shall be in writing and any waiver on one occasion is effective only in that instance and only for the purpose stated, and does not operate as a waiver on any future occasion. This Privacy Policy constitutes the sole and entire agreement of the parties with respect to the subject matter contained herein, and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to such subject matter. This Privacy Policy is for the sole benefit of the parties hereto and their respective successors and permitted assigns and nothing herein, express or implied, is intended to or shall confer upon any other person or entity any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of This Privacy Policy shall be binding upon and shall inure to the benefit of the parties hereto and their respective permitted successors and permitted assigns.

QUESTIONS

If have questions about these U.S. Disclosures or our privacy practices, please contact us at [email protected], or by mail addressed to, The Pampered Chef, Ltd. Attn: General Counsel, One Pampered Chef Lane Addison, Il. 60101.